Privacy Policy

Please read our privacy policy carefully to understand how we collect, use and protect your personal data.

Parent Terms

Privacy Policy Introduction: Salamah platform is committed to protecting user privacy and ensuring the security of student, parent, and driver data. This policy outlines data collection and processing in compliance with KSA data protection regulations. Data Collection: Identity Data: Name, National or Iqama ID, grade, and school affiliation. Contact Data: Phone numbers, email, and home addresses. Location Data: We collect real-time GPS coordinates of the bus during active trips to enable live tracking and provide Estimated Time of Arrival (ETA). Attendance Data: Logs generated from scanning student QR Codes to record clock-in and clock-out events. Purpose of Processing: To enhance student transportation safety, provide real-time visibility for parents, and generate accurate operational reports for schools. Data Security: All data is protected using encryption in transit and at rest. Access is governed by Role-Based Access Control (RBAC) to ensure data privacy and prevent unauthorized access. Data Sharing: Data is not shared with third parties except under service agreements with registered educational institutions or to comply with legal requirements. Terms of Use Eligibility: The platform is designated for officially registered schools, universities, and transportation companies. Accounts are managed by school administrations; public registration is not permitted. Parent Responsibility: Parents must provide accurate GPS home locations and notify the system of "Non-Attendance" at least 12 hours before the scheduled trip. Driver Responsibility: Drivers must share their live location during trips, use the QR scanner to accurately log student attendance, and immediately report any emergencies or traffic delays. Subscription & Payments: Access to services requires an active subscription. The system reserves the right to automatically deactivate services if payment is not made within a 24-hour grace period from the due date. Disclaimer: Estimated Time of Arrival (ETA) is a calculation based on live traffic and may vary due to external factors. The platform is a technical tool designed to assist in enhancing transportation safety.

Driver Terms

Privacy Policy Introduction: Salamah platform is committed to protecting user privacy and ensuring the security of student, parent, and driver data. This policy outlines data collection and processing in compliance with KSA data protection regulations. Data Collection: Identity Data: Name, National or Iqama ID, grade, and school affiliation. Contact Data: Phone numbers, email, and home addresses. Location Data: We collect real-time GPS coordinates of the bus during active trips to enable live tracking and provide Estimated Time of Arrival (ETA). Attendance Data: Logs generated from scanning student QR Codes to record clock-in and clock-out events. Purpose of Processing: To enhance student transportation safety, provide real-time visibility for parents, and generate accurate operational reports for schools. Data Security: All data is protected using encryption in transit and at rest. Access is governed by Role-Based Access Control (RBAC) to ensure data privacy and prevent unauthorized access. Data Sharing: Data is not shared with third parties except under service agreements with registered educational institutions or to comply with legal requirements. Terms of Use Eligibility: The platform is designated for officially registered schools, universities, and transportation companies. Accounts are managed by school administrations; public registration is not permitted. Parent Responsibility: Parents must provide accurate GPS home locations and notify the system of "Non-Attendance" at least 12 hours before the scheduled trip. Driver Responsibility: Drivers must share their live location during trips, use the QR scanner to accurately log student attendance, and immediately report any emergencies or traffic delays. Subscription & Payments: Access to services requires an active subscription. The system reserves the right to automatically deactivate services if payment is not made within a 24-hour grace period from the due date. Disclaimer: Estimated Time of Arrival (ETA) is a calculation based on live traffic and may vary due to external factors. The platform is a technical tool designed to assist in enhancing transportation safety.